IMPLEMENTATION & MIGRATION
UserVoice
HubSpot
Master your feedback loop with a UserVoice to HubSpot migration.
Unify your product insights and CRM data using SuprSwitch's proprietary transformation layer. Seamlessly transition Ideas, Votes, and Supporter history into HubSpot's ecosystem without losing a single piece of metadata.
100%
Field Fidelity
24 hrs
Avg. Transfer
Unlimited
Record Volume
"What happens to our historical UserVoice votes and supporters?"
Our in-house engine maps Voter records directly to HubSpot Contacts, preserving every interaction as a custom activity timeline.
"Can we preserve the status of our public forums and private suggestions?"
Yes, our proprietary transformation layer translates UserVoice Statuses into HubSpot Ticket Pipelines or Custom Object stages seamlessly.
"Will our internal comments and admin notes be lost?"
Not at all; SuprSwitch extracts all threaded metadata, nesting them as Note activities within the corresponding HubSpot records.
Why SuprSwitch
Why SuprSwitch Outperforms Manual CSV Imports
Moving from UserVoice involves complex relational data that standard spreadsheets simply cannot capture without significant loss of context.
Schema Integrity
Our native schema mapping maintains the critical link between Supporters and the specific Ideas they endorsed.
Rich Text Retention
We preserve all formatting and attachments within UserVoice comments when moving them to HubSpot records.
No Rate Limits
Our direct data extraction bypasses the throttles and timeouts common with standard platform export tools.
Automated Cleanup
SuprSwitch automatically deduplicates UserVoice records against your existing HubSpot Contact database.
Trusted by 200+ sales-led teams who migrated off
Data Coverage
Complete Data Coverage for Product Insights
We map every UserVoice component to its optimal destination in the HubSpot ecosystem to ensure your sales and product teams remain aligned.
Supporters
All records
Supporters
Contacts
💡 Maps email identities and custom UserVoice fields to HubSpot Contact properties.
Suggestions
All records
Suggestions
Tickets
💡 Categorizes ideas into HubSpot Ticket pipelines based on specific Forum names.
Votes
All records
Votes
Custom Events
💡 Preserves the volume and weight of user feedback as HubSpot Custom Events.
Comments
All records
Comments
Notes
💡 Migrates public and private comments as threaded activities on the record timeline.
Satisfaction Ratings
All records
Satisfaction Ratings
Feedback Submissions
💡 Moves NPS and satisfaction scores into HubSpot native feedback submission records.
Forums
All records
Forums
Product Categories
💡 Uses Forum labels to automatically tag and segment incoming requests in the CRM.
Under the Hood
The Power of the SuprSwitch Transformation Layer
Experience a migration built on high-performance, proprietary technology rather than fragile export scripts or manual mapping.
Custom Data Processing
In-House EngineOur proprietary engine handles the complex logic of UserVoice's threaded data structures without external dependencies.
Full Fidelity Transfer
Direct ExtractionWe bypass standard export bottlenecks by using native schema mapping for deep data retrieval and accuracy.
Contextual Transformation
Smart LogicThe transformation layer intelligently maps UserVoice 'Voter' logic into HubSpot's 'Engagement' timeline activities.
Schema Integrity
Zero-Loss PathMaintains relational links between UserVoice forums and specific user profiles during the entire extraction process.
100% Data Fidelity Guarantee
We verify record counts and field values in before sign-off. Any discrepancy is fixed before you go live.
30-Day Post-Migration Support
A dedicated migration engineer is available for 30 days post-launch to fix any data issues that surface after your team starts using.
SOC 2 Compliant Process
Data is encrypted in transit and at rest. We never store your credentials — OAuth tokens are used and revoked per migration.
Migration Architecture
A Strategic Approach to Feedback Transition
From initial scan to final verification, our process is designed for zero downtime and total data accuracy.
1
Schema Analysis
We map your UserVoice Forum structure and Custom Fields to the corresponding HubSpot Service Hub schema.
Hour 1
2
Extraction & Transform
Our engine extracts raw feedback data and reshapes it to fit HubSpot's property requirements.
Day 1
3
Validation Sync
We run a delta check to ensure every vote and comment is accounted for in the target HubSpot portal.
Day 2
4
Final Cutover
The final data push completes, giving your team immediate access to product insights within the CRM.
Day 3
Atomic transactions ensure that if a single record fails, the entire batch is rolled back for consistency.
High-throughput processing handles millions of feedback records without latency or data drops.
Cross-platform deduplication matches UserVoice identities with existing HubSpot CRM Contacts.
The Human Element
Beyond Automation: In-House RevOps Experts
Our proprietary engine handles 99% of the heavy lifting, but every CRM has strict platform limitations. When HubSpot restricts automated imports for complex workflows or proprietary activity history, our in-house RevOps professionals step in.
We manually rebuild the business logic that machines can't touch, ensuring your new environment is perfectly tuned and ready for your sales team on day one.
What our experts handle manually:
Complex Workflows & Automations
Automated engines cannot migrate business logic. We manually translate and rebuild your HubSpot automations natively in HubSpot.
Restricted Activity History
Some historical data types are locked by HubSpot. Our team uses creative data-structuring to ensure no context is lost.
Custom Object Architecture
When standard mapping isn't enough, we architect and deploy custom objects in HubSpot to match your exact sales motion.
FAQs
Common Questions About Migration
Mapping
Can we migrate UserVoice ideas to HubSpot Custom Objects?
Yes, our native mapping allows us to route Suggestions to either Tickets or Custom Objects depending on your HubSpot tier.
Accuracy
What happens to historical timestamps?
Every record migrated via our transformation layer retains its original 'Created At' date for accurate reporting within HubSpot.
Formatting
Is my UserVoice feedback formatting preserved?
Yes, SuprSwitch handles the conversion of UserVoice's specific text formatting into HubSpot's rich text modules.
Process
Do we need to stop using UserVoice during the migration?
No, our direct extraction allows for a 'warm' migration, capturing new data right up until the final cutover.
Performance
Can you handle large volumes of votes?
Our in-house engine is specifically designed to process large datasets that would typically crash a manual import.