IMPLEMENTATION & MIGRATION
Totango
HubSpot
Migrate Totango to HubSpot Instantly with Zero Data Loss
Move your entire customer success history from Totango into HubSpot using our proprietary transformation layer. We preserve your SuccessScores, Touchpoints, and Account hierarchies with native schema mapping designed for the HubSpot ecosystem.
< 48 hrs
Migration Speed
100%
Mapping Fidelity
Enterprise
Data Integrity
"Will my Totango Touchpoints be lost in the transition to HubSpot?"
No. Our in-house engine extracts every historical Touchpoint and maps them directly to HubSpot Engagements, ensuring your team sees every interaction in the Activity Timeline.
"How does SuprSwitch handle Totango's multi-level Account hierarchies?"
Our proprietary transformation layer automatically resolves Parent-Child relationships from Totango and recreates them using HubSpot's Company Association labels.
"Can we keep our calculated SuccessScores during the migration?"
Yes. We use direct data extraction to capture your current Health metrics and SuccessScores, populating them into custom HubSpot Properties for immediate use in workflows.
Why SuprSwitch
The Smarter Way to Centralize Customer Success
Manual CSV exports from Totango break relationships and lose historical context. SuprSwitch provides a high-fidelity bridge to HubSpot.
Complex Schema Resolution
Our in-house engine handles complex JSON structures from Totango that standard importers simply can't parse.
Automated Data Hygiene
We don't just move data; we clean it. Our layer normalizes Totango attributes into HubSpot-standard property types.
Lifecycle Continuity
Retain every SuccessPlan task and note. We map Totango tasks to HubSpot Tickets or Tasks based on your workflow.
Relationship Preservation
Avoid the manual nightmare of re-linking Users to Accounts. Our engine maintains every association automatically.
Trusted by 200+ sales-led teams who migrated off
Data Coverage
Full-Spectrum Data Coverage
Every Totango object is carefully mapped to its HubSpot counterpart through our native schema mapping process.
Accounts
All records
Accounts
Companies
💡 Includes hierarchy, custom attributes, and lifecycle stages mapped to Company properties.
Users
All records
Users
Contacts
💡 Maintains unique identifiers and communication preferences into Contact records.
Touchpoints
All records
Touchpoints
Engagements
💡 Converts rich-text notes and meeting logs into HubSpot Timeline Engagements.
SuccessPlans
All records
SuccessPlans
Tickets
💡 Transforms objective-driven plans into HubSpot Tickets or custom object records.
Health Metrics
All records
Health Metrics
Custom Properties
💡 Captures raw SuccessScore data to trigger HubSpot Workflows and Alerts.
Collections
All records
Collections
Custom Objects
💡 Non-standard Totango data structures are rebuilt as HubSpot Custom Objects.
Under the Hood
Engineered for Enterprise Migrations
SuprSwitch uses a proprietary transformation layer that bypasses the limitations of standard sync tools.
Native Schema Mapping
Schema LogicOur in-house engine identifies Totango-specific data types and reformats them for HubSpot's strict property requirements.
High-Volume Throughput
Bulk ExtractionUtilizing direct data extraction, we move millions of records without the throttling common in standard migration tools.
Secure Transformation Layer
Data SafetyInformation is encrypted during the transformation phase within our proprietary isolated environment.
Conflict Resolution
Error HandlingAutomated conflict resolution ensures that duplicate records in Totango are merged logically before hitting HubSpot.
100% Data Fidelity Guarantee
We verify record counts and field values in before sign-off. Any discrepancy is fixed before you go live.
30-Day Post-Migration Support
A dedicated migration engineer is available for 30 days post-launch to fix any data issues that surface after your team starts using.
SOC 2 Compliant Process
Data is encrypted in transit and at rest. We never store your credentials — OAuth tokens are used and revoked per migration.
Migration Architecture
The SuprSwitch Migration Path
A structured, secure process to move your Success data from Totango to HubSpot.
1
Inventory Discovery
We analyze your Totango instance, identifying custom attributes, Collections, and Account hierarchies.
Day 1
2
Schema Mapping
Our proprietary transformation layer creates a digital twin of your data, mapping Totango fields to HubSpot properties.
Day 2
3
Direct Extraction
Direct extraction begins. Data is processed through our in-house engine and injected into HubSpot.
Day 2-3
4
Final Validation
Final audit of association accuracy, health score reflection, and engagement timeline verification.
Day 3
Maintains Parent/Child Account relationships during the transition.
Translates Totango 'Segments' into HubSpot 'Active Lists' logic.
Preserves original timestamps for all historical customer interactions.
The Human Element
Beyond Automation: In-House RevOps Experts
Our proprietary engine handles 99% of the heavy lifting, but every CRM has strict platform limitations. When HubSpot restricts automated imports for complex workflows or proprietary activity history, our in-house RevOps professionals step in.
We manually rebuild the business logic that machines can't touch, ensuring your new environment is perfectly tuned and ready for your sales team on day one.
What our experts handle manually:
Complex Workflows & Automations
Automated engines cannot migrate business logic. We manually translate and rebuild your HubSpot automations natively in HubSpot.
Restricted Activity History
Some historical data types are locked by HubSpot. Our team uses creative data-structuring to ensure no context is lost.
Custom Object Architecture
When standard mapping isn't enough, we architect and deploy custom objects in HubSpot to match your exact sales motion.
FAQs
Common Questions About Migration
Data
Will our health scores remain visible in HubSpot?
Yes. We map your current SuccessScore and underlying metrics into HubSpot custom properties, allowing your CS team to continue monitoring health without interruption.
History
Can you migrate historical Touchpoints and notes?
Absolutely. Our transformation layer is specifically designed to handle Totango's Touchpoints, converting them into HubSpot Engagements so your activity history remains intact.
Technical
How do you handle Account to User associations?
We use a proprietary logic to match Totango Account IDs with HubSpot Company IDs, ensuring that all Contacts and Deals remain associated with the correct entity.
Efficiency
Why shouldn't we just use a CSV export/import?
Unlike CSV imports, SuprSwitch handles the transformation of complex data types, maintains record associations, and supports high-volume extraction that manual methods can't support.
Security
Is my Totango data secure during the move?
Data is processed through our proprietary, encrypted transformation layer and is never stored permanently. We follow enterprise-grade security protocols for all extractions.